Terms of Sale
Payment Options
Contact
Returns & Refunds
Full refunds are ONLY given if:
1)We have not started work on the commission
2) It is not a custom item AND you have not received it WITH PROOF.
Partial refunds will be given if:
1) We have started BUT not finished the commission.
Refunds will not be given for ANY other reason.
Returns are only granted if it is NOT a custom item.
Repairs
Yes, we do repairs.
If you have not purchased your suit from us we will send you a quote.
Repairs will cost NO MORE than $700.
We only work on clean suits. Please wash your suit BEFORE you send it to us.
If you send us a suit that we deem too dirty to work on. We will either send it back to you and refuse service until it has been washed OR if you want us to wash it for you we will charge you for the cleaning service.
If we deem your suit a hazard we will be forced to throw it out AND charge the hazard handling fee of no less than $500 and no more than $25,000 AND we will refuse service on ALL future purchases. We will give more info upon request.
Shipping & Taxes
Shipping is NOT included in the cost of our produc
We will ship internationally but it will take a bit longer and cost more for shipping.
Tax is included in the quote price.
The sales tax we have to charge is 7.01%.
Other Info
If you are buying either a fullsuit, 3/4 suit, or just a bodysuit you will need to make a duct tape dummy. We will provide info on how to once you submit a quote. If you are within 50 miles from us we will be willing to help make the DTD in person.
If you are under 18, you can still get our products. But your legal guardian will have to be in contact with us through the whole process.
If you are anti-lgbt OR anti-trans OR racist OR a bigot, you’ll be blacklisted from purchasing from us. This includes but is not limited to merch, fursuits, services, repairs, and maintenance. AND if you try to go around the blacklist and we find out we’ll impose a fine of $1,500 or the cost of items/service whichever is greater.
*Only if we are in person. Please DO NOT send cash or cards through the mail.